Director of Food & Beverage (UMANA Bali)

Develop, implement, and oversee the overall Food & Beverage strategy and operations to maximize profitability, operational excellence, and guest satisfaction across all F&B outlets, including restaurants, bars, catering, banquets, and in-room dining. Lead the planning and execution of departmental operations, including budgeting, forecasting, financial planning, policy implementation, cost control, inventory management, procurement, and supplier negotiations to ensure operational efficiency and profitability.

Drive revenue growth by identifying market trends and business opportunities, collaborating with Sales and Marketing teams to develop pricing strategies, promotions, special events, and innovative guest experiences. Ensure the consistent delivery of luxury service standards while maintaining compliance with health, hygiene, food safety, sanitation, HACCP, alcohol awareness, and all applicable local regulations through regular audits and continuous quality assurance.

Build, lead, and develop a high-performing team by fostering a culture of teamwork, accountability, professionalism, continuous improvement, employee engagement, and service excellence. Establish and maintain strong relationships with guests, suppliers, and internal stakeholders to enhance guest satisfaction and achieve business objectives.

Requirements

Minimum Bachelor's degree in Hospitality Management, Culinary Arts, Food Service Management, or a related field. Minimum 7 years of progressive experience in Food & Beverage operations, including at least 3 years in a senior leadership role within a luxury hotel, resort, or hospitality environment. Strong operational expertise across restaurants, bars, catering, banquets, and in-room dining, with proven experience in budgeting, forecasting, financial planning, cost control, revenue optimization, and supplier management.

In-depth knowledge of food safety, HACCP, sanitation, quality assurance, and applicable regulatory requirements. Demonstrated ability to develop and execute operational and commercial strategies that drive business performance, profitability, and exceptional guest experiences. Strong leadership, communication, negotiation, people development, and stakeholder management skills, with a strategic, innovative, and guest-focused mindset.

Fluent in English and Bahasa Indonesia; additional language proficiency is an advantage. Willing to work flexible hours as required by business operations.