Sunrise Senior Living

Sales Assistant

Sunrise Senior Living

Sunrise of Richmond HillFull timePosted Aug 4, 2026

Job description

About Sunrise Senior Living Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada. As a Sales Assistant you support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents. What You’ll Do:

  • Maintain and update prospect records in the CRM system
  • Support lead follow-up through call-outs, call-ins, and presentations
  • Assist in setting and tracking sales goals
  • Prepare move-in paperwork and administrative files
  • Coordinate resident assessments with clinical leadership
  • Facilitate Resident Agreement signings and review move-in packets
  • Ensure suites are ready using the Suite Readiness Checklist
  • Welcome and orient residents and families on Move-In day
  • Support on-site sales and marketing events
  • Maintain ongoing communication with prospects and families You play a key role in guiding families through the decision process and creating a positive first impression of the community. What We’re Looking For:
  • 1+ year sales support or customer service experience
  • Strong phone, presentation, and communication skills
  • Highly organized with ability to manage multiple priorities
  • Detail-oriented and service-focused
  • Proficiency in Microsoft Office and CRM systems Sales Assistant – Help Families Find the Right Community Senior Living Sales Manager | Associate Director of Sales | Community Relations Pay Range: 22.05 - 27.55 Employment Information This position is subject to applicable provincial employment standards. Equal Opportunity Employer Sunrise Senior Living is committed to providing equal employment opportunities across Canada.