Job description
Membership Advisor Location: Woodley, Reading Salary: Competitive basic salary (depending on experience) + Amazing Bonus Incentive Hours: Full-time or Part-time opportunities available An exciting opportunity to work for one of the UK's largest gyms. Join a thriving fitness club in Woodley, Reading and become part of a passionate team dedicated to helping members achieve their health and fitness goals.
This is the perfect opportunity for a sales professional looking to develop their career within a leading fitness business. Do you have a background within health and fitness? Are you passionate about sales and retention? If you answered yes to all the above, then we have the perfect role for you. As a Membership Advisor, you will be responsible for leading the day-to-day sales and retention activities throughout the club.
Daily Duties Dealing with membership enquiries via phone, email and face-to-face, ensuring a high standard of member experience and providing accurate information to prospective members. Conducting club tours and gym inductions. Establishing and maintaining positive relationships with existing members to increase member retention and referral business.
Supporting and delivering marketing strategies, KPIs and initiatives throughout the club. Planning and running marketing and member events both in and out of the club. Maintaining accurate and up-to-date records of sales activities and member information in the CRM system. Acting as the first point of contact for all member enquiries.
Essential Requirements Proven track record of success in sales, preferably within the fitness or health industry. Level 2 Gym Instructor qualification (preferred but not essential). Experience managing or leading a team. This role is a fantastic opportunity for someone who is enthusiastic, approachable and genuinely passionate about helping people become more active and achieve their individual fitness goals.