Job description
About Trusted Shops Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers, we help shape a safer and more transparent digital world. Our products empower businesses to build trust, strengthen relationships, and grow sustainably, while enabling consumers to make confident online decisions every day.
At Trusted Shops, trust also defines how we work together: we believe in collaboration, ownership, and the freedom to do your best work in a flexible hybrid environment. To strengthen our Business Unit Platform Operations, we are looking for a Hub. Spot Admin (m/f/d) (Hybrid in Cologne or remote in Berlin / Full-time / Permanent contract) Your Responsibilities Responsible for the administration of Hub.
Spot, including CMS and CRM Creation of Website and Landing Pages within Hub. Spot CMS Creation and maintenance of dashboards, reports, and automation workflows within Hub. Spot CRM Close collaboration with Marketing, Lead Management, and Data teams to improve customer journeys end-to-end Analysis of website and CRM data to enhance conversion, segmentation, and process efficiency Your Profile Degree in Marketing, Business, Communication, IT, or equivalent professional experience Solid hands-on experience as a Hub.
Spot Admin (CRM and CMS) Strong understanding of website touchpoints, data modeling, segmentation, and marketing automation Knowledge of HTML, CSS, or JavaScript is a plus; experience with HubL and API integrations is advantageous A structured, solution-oriented working style combined with a collaborative and hands-on mindset Strong communication skills with the ability to work across technical and non-technical teams Business-fluent English; German is a plus What We Offer Hybrid work: Flexible remote work combined with time in our Cologne office Workation: Temporarily work from within the EU, Iceland, Liechtenstein, or Norway Permanent contract with Europe’s trusted brand One “Self Education Day” per month 27 vacation days + 3.
5 additional days off (Christmas, New Year’s Eve, Carnival) Buddy programme & structured onboarding Individual training and development opportunities Regular team, unit, and company events Health Pass (free online and offline sports, fitness, and health courses) BUILD A COMMUNITY OF TRUST WITH US – #cometotrust Not sure if you meet every requirement?
We’d still love to hear from you. At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity. We are committed to diversity, equity, and inclusion and actively oppose discrimination in all its forms.