Job description
Role and Responsibilities Store Operations & Guest Experience Oversee all daily retail functions, including opening and closing procedures, cleanliness, and overall presentation Deliver warm, helpful, and informed service to guests — creating a welcoming and memorable shopping experience Maintain a polished, organized, and professional store environment that reflects the ranch’s values and aesthetic Step in where needed to support team and operations — this is a hands-on, collaborative role Merchandising & Buying Curate and manage product assortment aligned with the ranch’s identity — prioritizing high-quality, regionally relevant goods Plan seasonal rotations and thematic displays to enhance storytelling and product engagement Foster and maintain relationships with local and national vendors Design and maintain creative, visually appealing merchandising that reflects both brand and landscape Inventory & Systems Management Monitor stock levels, product expiration dates and conduct regular inventory audits Manage product ordering, receiving, tagging, and inventory tracking Utilize POS and inventory management systems accurately and efficiently (e.
g., Lightspeed, Shopify, or similar) Ensure smooth coordination of product restocking and turnover Team Leadership & Training Hire, train, and supervise a small seasonal team; support performance through regular feedback and coaching Foster a positive, respectful work environment grounded in clear communication and shared goals Set clear expectations and lead by example in professionalism, service, and teamwork Sales & Performance Oversight Track daily, weekly, and seasonal sales performance; analyze data to inform buying and inventory decisions Set and meet sales goals aligned with broader property performance Qualifications Retail management or buying experience, ideally in a boutique or hospitality setting Strong knowledge of retail operations and visual merchandising Ability to multi-task in a fast-paced environment Familiarity with outdoor lifestyle brands or regional artisans Passion for hospitality and the guest experience Proficiency in inventory and point-of-sale software (Lightspeed, Shopify, or similar), cash and card transactions, and closing reports Benefits: Competitive pay DOE Private room and bathroom in shared housing available Health benefits, PTO, 6% matching 401k and more