Sales Representative

JOB TITLE: Sales Representative REPORTS TO: Senior Manager DEPARTMENT: HOME & BUILDING DEPOT (St. Kitts) Job Summary: The Sales Representative is responsible for operating outside the office of the Department, searching for potential sales leads, and bringing new business to the Department. MAIN DUTIES: Maintenance of and accountability for high levels of customer service at all times (internal and external).

Identify key sales opportunities to enhance company revenue. Meet with customers in order to market, explain and sell products and services. Develop professional and healthy relationships with clients, management and internal staff. Concentrate on selling merchandise and services to customers. Visit job sites daily and procure orders.

Liaise with the persons inside the store to determine the availability of products. Interact with customers, answer their questions and make sales. Serve as consultants for customers by helping them make the right selections. Respond to customers’ queries regarding goods and services provided by the Department. Advise customers on the application and use of products.

Address customer issues in a timely manner to ensure high level of customer satisfaction. Ensure that items for delivery are delivered within a reasonable time Prepare job status reports Assist in stock counts Assist in the delivery process when necessary. Report to the Senior Manager weekly regarding existing, new or potential customers.

Ensures that vehicles are always in good working condition. Prepares and submits Weekly Sales Report to Management.

Requirements

Skills and Qualifications Must possess five (5) CXC subjects including Mathematics, English, Accounts, and Information technology At least 2 years experience as a Sales Representative or similar position Must possess the license required to operate and drive the assigned vehicle, P-Standard. Must have at least two years of experience in driving.

Willingness to learn about products and services being sold Must be polite and provide excellent customer service Detail-Oriented and good documentation skills Excellent Teamwork abilities Excellent communication and organizational skills Must be able to use Microsoft Word and Excel and use computer applications