Job description
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our young talent team. Job Posting Location Bangkok Job Summary System Analyst Job Description Gather, analyze, and document business requirements from users and stakeholders, and translate them into functional and technical specifications.
Design end-to-end system solutions, workflows, data models, and system architectures that align with business objectives and enterprise standards. Analyze existing systems and business processes, identify gaps and improvement opportunities, and propose effective solution enhancements. Collaborate with Product Owners, Solution Architects, UI/UX Designers, Developers, QA teams, and external vendors to ensure successful project delivery.
Lead and support system integration activities with internal and external platforms. Ensure compliance with TM Forum standards (SID, eTOM , Open APIs), security requirements, IT governance, and architecture guidelines. Perform impact analysis, effort estimation, and implementation planning for new initiatives, enhancements, and change requests.
Support SIT, UAT, system validation, troubleshooting, and quality assurance activities to ensure system performance, reliability, and compliance with requirements. Coordinate system deployment, production releases, post-production monitoring, issue resolution, and continuous improvement initiatives. Prepare and maintain system documentation, provide user consultation and training, and facilitate knowledge transfer to support and operations teams.
Qualification Bachelor’s degree or higher in Computer Science, Information Technology, Computer Engineering, or a related field. Minimum 5 years of experience in IT application development and delivery, including at least 3 years of experience as a System Analyst. Strong understanding of Software Development Life Cycle (SDLC) methodologies, including Agile, Scrum, and Waterfall.
Proven experience in business requirements analysis, system analysis, solution design, and preparation of functional and technical specifications. Strong knowledge of business process modeling and system design techniques, including UML, Use Cases, Process Flows, and Sequence Diagrams. Solid understanding of TM Forum standards and frameworks (SID, eTOM , Open APIs), Microservices Architecture, and API integration.
Experience with web applications, mobile applications, backend systems, databases, cloud platforms, and high-availability enterprise solutions. Excellent analytical, problem-solving, communication, stakeholder management, and documentation skills. Recruiter Natthanrat Padphong (ณัฐธัญรัฏฐ์ ผัดผ่อง)