Job description
This role requires a self-motivated and disciplined individual who can work independently with indirect supervision. The ideal candidate is highly skilled in customer service, with a flexible and adaptable approach, and able to resolve issues in a professional and timely manner while balancing both client and CIBT interests.
The role involves maintaining full alignment with CIBT policies and procedures while adhering to the culture of the on-site client. It is responsible for providing accurate information on visa and passport requirements to all employees of the on-site client.