Regional Manager- P&L Head

Designation: Regional Lead- P&L Head Location: New Delhi (NCR) Role description: We are looking for a detail oriented, P/L Head to be based out in Delhi NCR region. Individuals working in IFMS, manpower industries will be preferred. Strategic:

• Developing the region’s operations and process improvement strategy
• Building and maintaining networks with leading corporate (current & potential clients)
• Survey the environment for latest developments and best practices in facility management (service offerings, tools & equipment’s, etc).
• Providing functional guidance to all the regions to ensure standardization of operations and execution practices across the organization Operational:
• Leading the development of SOPs and checklists to assist the Site Operations when initiating work with a new client/site; Gain approval from the President, Operations and guide the regional operations teams in the initial takeover of the site
• Guiding the creation and implementation of a standardized Operations strategy for Site Execution based on client service offering across the organization; Develop a detailed database / MIS system that can estimate material and labor requirements and communicate the same to relevant departments within the organization.
• Working closely with the SBU heads and closely monitoring operations implementation for key/ Pan- India accounts (as per organizational parameters); Track resource utilization for the region on a continuous basis
• Assisting the President in the creation of an escalation management system; Once finalized, ensure communication with all regional clients and track and monitor client escalations and timely resolution of the same from time to time
• Assisting in the development of a framework for reporting & MIS and regularly track operational efficiency across SBUs
• Assisting in developing a framework for Intra-SBU as well as Inter-SBU resource sharing; Guide the SBU heads in the implementation of the same to ensure increased operational efficiency across SBUs and locations within the organization.
• Guiding and overseeing timely and accurate Invoicing & Collections across SBUs and locations within the region; Tracking and monitoring Target vs. Actual periodically in order to ensure zero delay in execution as well as minimal Accounts Receivable build-up for the region
• Assist in the development of Asset Maintenance and Control (of machinery deployed at client site) mechanisms; Track and monitor lifespan of assets owned/leased by the company (Target vs. Actual) to ensure optimum utilization of each asset/machinery
• Assist in the development of the Operational Risk Management strategy and periodically track and monitor the same to ensure timely closure of identified QA/Compliance audit observations with a goal to attain 100% QA/ Audit compliance
• Assisting in the development of SOPs and checklists for Business closure (contract termination) and Site
• closure; Oversee the development and implementation of processes that are client-friendly and ease transition
• Leading the incorporation of client feedback at Closure/ contract termination stage to gain inputs on how organization could improvise on aspects of execution/client relationship management and other factors that will lead to longer association with key clients
• Leading the incorporation of client feedback into various aspects of Operations and Client Relationship Management within the region and provide inputs to the President Operations. Financial:
• Driving cost savings through process standardization and effective project management practices across projects within the region
• Developing Regional and project budgets; Monitor and ensure adherence to the same people
• Actively participate in recruitment of senior roles within the Operations department for the region
• Driving timely Performance Appraisal of staff / personnel within the region and assess & fulfill training and career development requirements.
• Foster an environment of learning, excellence and innovation within all aspects of teamwork
• Mentoring and coaching subordinates to develop the team’s capabilities and build a strong succession pipeline for the role.

Requirements

Academics: Any Graduate Experience: 15 - 20 years or work experience Competencies and skills:

1. P&L Management (minimum of 100 crore)
2. Networking and relationship building
3. Team building (coaching, mentoring, nurturing organizational culture)
4. Discipline/ responsiveness and timelines
5. Accountability
6. Analytical thinking and problem solving
7. Effective decision making
8. Understanding of business process and metrics
9. Operational excellence focus
10. Drive for results/business results orientation