Job description
As an Account Manager at Distribution Management Systems Inc. (DMSi), you are the primary point of contact for a portfolio of assigned customer accounts — responsible for their satisfaction, success, and long-term value. Account assignments reflect strategic importance, complexity, or specific engagement needs.
You'll develop and execute tailored service plans in close collaboration with customer stakeholders, coordinating the internal and external resources needed to meet all agreed-upon requirements. Clear, proactive communication across every touchpoint is essential, as is always ensuring alignment with DMSI’S service standards.