B2B External Sales Representative (Durban)

We're seeking a full-time, external B2B Sales Representative for a 3-month fixed-term contract to join a client in the renewable energy industry. This role is critical for bridging the gap between client acquisition and long-term client satisfaction. The successful candidate will act as a strategic partner to clients, ensuring they derive maximum value from the organisation’s offerings while driving retention and growth through proactive relationship management.

This role is ideal for a professional who balances high-level communication with a solution-oriented approach.

Key Responsibilities

Strategic Onboarding: Guide new clients through the initial integration process, ensuring a seamless transition and a successful start to their journey. Relationship Management: Build and nurture enduring partnerships with clients to gain a deep understanding of their specific goals and operational challenges. Primary Liaison: Act as the central point of contact, ensuring communication remains clear, professional, and effective.

Customer Support & Resolution: Address and resolve client inquiries or concerns promptly, collaborating with internal departments to deliver outcomes that exceed expectations. Proactive Engagement: Conduct regular check-ins to monitor client progress and identify areas where they can further leverage the organisation’s products or services.

Retention & Growth: Drive measurable results to secure client loyalty while identifying opportunities for cross-selling and upselling that align with client needs.

Requirements

Proven experience as a Sales Representative, Customer Success, Business Development, or a high-level client-facing role. Renewable energy industry would be advantageous. Proficiency in MS Office & CRM systems. Exceptional communication and interpersonal abilities. Demonstrated ability to manage the full client lifecycle from onboarding to retention.

A solution-focused mindset with strong problem-solving capabilities. Ability to collaborate effectively with internal teams to resolve complex client issues.

Benefits

3-month fixed-term contract, with potential for permanency dependent on performance. Work model: This is an on-site role, with client visits across KZN.

Benefits

Basic R20 000 to R30 000+ Commission + fuel allowance of R4 000 + car allowance of R4 000.