Job description
Responsibilities
Formulate and execute credit card loan portfolio growth strategies to achieve KPIs and business targets. Develop and implement product strategies for card loan features including marketing programs, customer segmentation, personalized pricing and new initiatives for card lending products. Work closely with different channels to enhance campaign effectiveness and productivity, maximizing business profitability and market shares.
Engage internal & external stakeholders to ensure smooth campaigns implementation, channel effectiveness, operational accuracy, and enhance customer experience. Drive digital initiatives to improve customer targeting, optimize end-to-end digital journeys and onboarding, and design e-Channel specific incentive programs to increase digital sales contribution and customer satisfaction.
Collaborate with data analytic team to define target segments, conduct portfolio analysis and leverage data insights for card loan product development. Keep abreast of market trends and competitor activities to identify opportunities and increase market competitiveness. Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
Requirements
Degree holder or above; More than 5 years’ experience in Banking / Finance is preferred (ideally in credit card, loan on card / unsecured lending); Digital mindset, great sense of ownership and attentive to details; Self-motivated, strong marketing and interpersonal skills; Good command of both written and spoken English and Chinese; Good at using English / Chinese Word Processing tools We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates.
Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
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