Job description
Adal. Fi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies. In this role, you will: o Take ownership of high-stakes projects, ensuring timely and flawless implementation for top-tier banks.
o Work directly with customers, leading end-to-end delivery of Adal. Fi’s solutions. o Be part of a collaborative team driving innovation in financial workflows. o Play a critical role in optimizing banking operations, customer experiences, and product delivery.
Key Responsibilities
o Implementation Leadership: Lead all implementation phases, including pre-UAT, UAT, production deployments, and post-go-live support. o Customer Engagement: Serve as the primary point of contact for customers, managing expectations and ensuring professional communication throughout the project lifecycle. o UAT Coordination: Plan, execute, and oversee UAT sessions with banks, resolving issues and ensuring readiness for production.
o Issue Resolution: Proactively track and resolve technical and operational issues, escalating when necessary. o Process Optimization: Identify inefficiencies in workflows and recommend improvements to enhance delivery. o Collaboration: Work closely with engineering, QA, and product teams to ensure alignment on deliverables and timelines.
o Mentorship: Provide guidance to junior team members, helping them grow and succeed.
Required Skills
& Experience: Soft Skills: o Outstanding communication and interpersonal skills to manage client relationships effectively. o Strong leadership abilities to guide projects and teams. o Exceptional organizational and multitasking skills to manage multiple projects simultaneously. o A problem-solving mindset with a focus on delivering results.
Hard Skills: o Proven experience in implementing software solutions, especially in banking or financial domains. o Expertise in UAT processes, system testing, and API integrations. o Proficiency with tools like JIRA, Confluence, or Asana. o Advanced technical skills, including SQL, debugging, and understanding of system configurations.
Qualifications
o Bachelor’s degree in Computer Science, Software Engineering, or a related field from a reputed university. o 3-6 years of experience in implementation, delivery, or project management roles, preferably in the banking or fintech sector.