Accounts Manager — Order to Cash (O2C)

Role overview and Key responsibilities: The O2C Accounts Manager owns the end-to-end order-to-cash cycle — from order booking and invoicing through collections, cash application, and revenue recognition support — ensuring accurate, timely billing and healthy cash flow while minimizing DSO and bad debt exposure.

Key Responsibilities

Order Management & Billing Oversee accurate and timely invoicing (including e-invoicing/IRN compliance where applicable) in line with contract terms and GST regulations Ensure billing is synced with sales orders, delivery/service confirmation, and contractual milestones Review credit notes, debit notes, and billing adjustments for accuracy and approval compliance Accounts Receivable & Collections Drive collections against targets; monitor and reduce DSO (Days Sales Outstanding) Maintain aging reports and drive proactive follow-up on overdue accounts Set and track collection targets by customer/segment; escalate high-risk accounts Manage dispute resolution process with sales and customers Cash Application & Reconciliation Ensure timely and accurate application of customer payments (including parent-child account structures) Oversee reconciliation of customer ledgers, unapplied cash, and on-account balances Coordinate with banking teams on remittance matching Reporting & Compliance Publish AR aging, DSO, collection efficiency, and bad debt dashboards to leadership Support month-end/quarter-end close: revenue cutoffs, unbilled revenue, provisions Ensure GST, e-invoicing, and other statutory compliance across the O2C cycle Support internal/statutory audits with AR schedules and documentation Process & Systems Drive automation and process improvement across O2C (ERP/accounting systems like Zoho Books) Maintain SOPs and internal controls across order booking, billing, and collections Partner with Sales, Customer Success, and Operations to resolve systemic billing/collection issues Team Management Lead and mentor the AR/billing team; allocate workload and review performance Set individual and team KPIs aligned to DSO, collection %, and billing accuracy targets Requirements What we're looking for: B.

Com/M.Com/MBA (Finance) or CA (Inter) preferred 6–8 years of experience in accounts receivable/O2C, with at least 2–3 years in a managerial capacity (mandatory) Strong knowledge of GST, e-invoicing, and Indian accounting standards Hands-on experience with ERP/accounting systems (Zoho Books, SAP, Oracle, Net. Suite, etc.)

Advanced Excel skills; exposure to BI/reporting tools a plus Culture Fit: Must align with Pad. Care’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation. Work Mode: Full-time, Pune-based Benefits Why Join us: Compensation: Competitive salary in line with industry standards. Growth Path: Opportunity to scale into Billing Manager and beyond as Pad.

Care expands globally. Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.

Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy. Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.