Veterinary Receptionist / Client Service Representative

**Companion Animal Hospital **is seeking an outgoing Receptionist to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $16.90 - $20.00 per hour, for each hour worked
• This is a part-time position working Monday through Friday from 8:00 a.m. to 12:00 p.m. or 1:00 p.m. This schedule is ideal for someone looking for consistent morning hours while helping support our busiest times of the day, including lunch break coverage for our team. Availability to cover occasional Saturdays from 9:00 a.m. to 2:00 p.m. is also preferred.

Full-time Benefits Package:*

• Health package: Medical, dental, and vision insurance with HSA option and choice of United Healthcare or Kaiser Permanente
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law
• Great team culture!

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role

• Previous veterinary receptionist or healthcare-related front-desk experience preferred but not required

• Proficiency in the following skills:

• Exceptional verbal and written communication skills

• Strong organizational and time management skills

• Strong computer skills with the ability to quickly adapt to new software and technology

• Ability to accurately process payments and maintain financial records

• Positive attitude and willingness to collaborate with a team

• Ability to remain calm, professional and solution-oriented during busy periods

About us:

At Companion Animal Hospital, we combine high-quality, personalized veterinary care with a welcoming, team-focused atmosphere. Nestled in Cameron Park, our well-established, 4-doctor practice is deeply rooted in the community and known for our collaborative spirit. Our doctors are backed by a skilled team of 6 RVTs and benefit from a diverse caseload and modern diagnostics including digital x-ray, ultrasound, and in-house labs. We’re serious about great medicine, but we don’t take ourselves too seriously! Monthly birthday parties, an emergency chocolate drawer, and lots of laughs are just part of what makes our hospital a genuinely fun and supportive place to grow your career.

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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$16.90 - $20 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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