Director of Inside Sales & Revenue Operations

The Director of Inside Sales & Revenue Operations leads our high-performance inside sales organization, connecting customers nationwide with essential home services during the move-in process. These services include electricity, internet, TV, home warranty, and smart home security solutions. This Director role is strategic, data-driven, and focused on scaling conversion, revenue, and customer experience across multiple service verticals.

The ideal Director is a metrics-focused sales leader with a proven track record of growing inside sales teams, using analytics to drive decisions, and delivering results in fast-paced, partner-integrated environments. This is a full-time, onsite Director position based in our corporate office in Farmers Branch, Texas.

KEY RESPONSIBILITIES

• Lead and develop the inside sales team to consistently meet and exceed monthly revenue goals.
• Coach and motivate sales managers, team leads, and individual contributors through in-office leadership and performance reviews.
• Partner with the VP of Sales to execute sales strategies that maximize lead utilization and salesperson productivity.
• Create, optimize, and scale sales scripts, processes, and playbooks for consistency and growth.
• Launch and manage new lead sources and product campaigns from rollout through performance analysis.
• Analyze KPIs, conversion metrics, pipeline data, and campaign performance to identify trends and improvement opportunities.
• Collaborate with marketing, operations, and product teams to improve call routing, lead quality, and sales efficiency.
• Manage forecasting and pipeline reporting to ensure accuracy and accountability.
• Drive a culture of accountability, continuous improvement, and high performance aligned with company values.
• Ensure compliance with partner agreements, regulatory standards, and data privacy requirements.
• Drive innovation in sales technology and methodologies to improve the mover experience.

QUALIFICATIONS

• Bachelor’s degree in Business, Analytics, or a related field. - 5+ years of progressive inside sales leadership experience.
• Proven success at the Director level managing and scaling high-volume inbound sales teams.
• Strong analytical skills with the ability to translate data into action.
• Experience improving conversion rates, KPIs, and customer satisfaction through process optimization.
• Background in home services, insurance, or other high-volume consumer sales environments preferred.
• Experience working in partner-driven or affiliate-based sales models.
• Advanced proficiency in Salesforce.
• Exceptional communication, coaching, and leadership skills.

COMPENSATION

& BENEFITS

• Competitive base salary with performance-based bonus
• Health, dental, and vision insurance (70% employer-funded)
• Paid time off and holidays (up to 21 days in year one) - 401(k) with 100% employer match
• Professional development and career growth opportunities COMPANY CORE VALUES
• Be Humble
• Transparent Communication
• Embrace and Drive Change
• Build a Positive Culture
• Mind-Blowing Experience
• Own It PHYSICAL REQUIREMENTS
• Ability to sit for extended periods and work at a computer.