Job description
** Reporting to the Store Manager, the Yogurt Mountain Associate is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, assist in the daily cleaning of the store, and assist the Store Manager and Shift Leads as needed. **
** Roles and Responsibilities **
- Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
- Sales of all products, offer point of sale initiatives, including frequency programs and other company sponsored initiatives.
- Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
- Recover the dining room during each shift, including, but not limited to cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.
- Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
- Other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness
** Qualifications and Education Requirements **
- High School diploma or equivalent
- Previous foodservice experience preferred
** Preferred Skills **
- Computer and cash handling
** Physical and Environmental Requirements **
- Must be able to stand and walk for extended periods of time.
- Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
- Must be able to lift objects up to 40 lbs. with or without assistance.
- Must be able to communicate using speech, sight, and sound with or without assistive device.
- Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.