Staples

Lead Business Analyst - TEM

Staples

Chennai, Tamil Nadu, IndiaPermanentPosted Mar 18, 2026

Job description

Role Summary

We are seeking skilled Business Analysts to join our Expense Management team and help manage and administratively maintain a complex Telecom environment supported by a variety of Telecom providers. The Staples environment is complex with over one thousand network circuits and millions of voice calls.

Requirements

6 years of experience in a Telecom Expense Management role. Experience with Calero or similar TEM tools is a must.

Required Skills

& Qualifications

  • Associates Degree in Business or Accounting.
  • 6 years experience with Telecom Expense Management.
  • 3 years hands on experience with Calero or a similar TEM tool.
  • 2 years hands on experience with telecom vendor management.
  • Strong ability to monitor and analyze telecommunication expenses to identify cost saving opportunities.
  • Strong ability to audit telecom invoices to detect and resolve billing errors and discrepancies.
  • Proficiency in Excel to manage large amounts of data and produce reports on telecom usage and expenses.
  • Ability to work closely with business and finance teams to forecast telecom budgets and projected spend.
  • Excellent analytical, problem-solving, and communication skills.