Job description
Must be available 7am–9pm daily (weekends included). Occasional early opens/closes needed to support team coverage. Altea is not another big box gym. It's not a boutique studio. It's something the Canadian fitness industry hasn't seen before — and from the moment a member walks through the door, the Front of House team is a big part of why it feels that way.
The Front of House Supervisor sets the tone for every single visit. You lead the team that greets members by name, resolves concerns before they become complaints, and holds the hospitality standard that separates Altea from every other club in the market. We are managing an experience and doing it with the kind of presence and consistency that makes members feel genuinely taken care of, every time they walk in.