Job description
Key Responsibilities
Integration Architecture & Implementation * Design, build, test, and maintain robust, scalable integrations between Service. Now HRSD and Workday using Integration. Hub (Workday HR Spoke), custom REST/SOAP Web Services, and APIs. * Configure real-time and scheduled inbound/outbound data flows between Workday (source of truth for HCM) and Service.
Now HR Profiles/Tables (Worker Profile, Job/Org Data, Direct Reports). * Set up webhooks, data mappings, error-handling mechanisms, and logs to ensure high data integrity, system security, and performance across platforms. Service. Now HRSD Development & Customization * Perform custom scripting across Service. Now using JavaScript, Glide APIs (Glide.
Record, Glide. System, Glide. Ajax), Business Rules, Client Scripts, UI Policies, and Script Includes. * Configure and customize core HRSD modules: HR Case Management, HR Criteria, HR Profile Security, Lifecycle Events, HR Service Catalog, and Employee Center. * Build automated workflows using Flow Designer and workflow engines to trigger Workday transactions or pull Workday To-Dos/data directly into Employee Center widgets or Virtual Agent topics.
Maintenance & Technical Leadership * Troubleshoot complex data sync issues, API failures, payload transformations, and script performance bottlenecks between Service. Now and Workday. * Collaborate with HR business stakeholders, platform architects, and Workday administrators to gather requirements and translate them into technical designs.
- Adhere to Service. Now development best practices, maintain code hygiene, and document architecture, integration mapping specs, and data flows