Job description
On-Site | Medellín (El Poblado) | 🕐 Full-Time If you perform at your best in fast-paced, high-demand environments, this role is built for you. Before You Apply This is a high-performance role , not a typical customer service job. Schedule: Monday to Friday 8:00 AM – 7:45 PM 1-hour lunch + two 15-minute breaks You will be on back-to-back calls for most of your shift while entering information in real time.
This role is not compatible with ongoing studies or second jobs What You’ll Do Handle continuous calls with U.S.-based customers Gather detailed business information with high accuracy Enter data in real time while actively speaking with customers Maintain energy, focus, and professionalism throughout your shift Follow structured processes and documentation protocols Perform under pressure without compromising quality What You Need Advanced English (B2+ / C1) Experience in call centers or high-volume environments Strong typing speed and multitasking ability High attention to detail under pressure Ability to stay focused for extended periods Clear, confident, and professional communication skills Compensation Salary: $2,800,000 COP Transportation allowance Overtime and legal surcharges 🏆 Who Thrives in This Role People who: Perform well under pressure Stay consistent even in demanding environments Enjoy continuous customer interaction Are driven by fast-paced work settings