Customer Care, Customer Care & Experience

JOB DESCRIPTION Politely greeting patients and visitors who come in to the hospital. Respond promptly to customer inquiries in an efficient and courteous manner. Maintain clean surroundings at lobby and reception area. Respond and guide customers to the right place of services. Preparation of facilities such as wheelchair, sitting chairs, newspaper and product broacher.

Assists disable patient by providing and pushing the wheelchair. Accompany patient from main entrance to other services when necessary. Communicate and assist internal departments regarding any events at lobby area. Other ad-hoc task assign by Superior. JOB REQUIREMENT Minimum SPM. Preferably with relevant experience related to nursing and Public Relations.

1 year or 2 years’ working experience in Customer Service. Good interpersonal, communication skill and fluent in both spoken and written English. IT literate with knowledge of Microsoft Windows. Working with less supervision, mature, independent with a strong sense of self-initiative and motivation.