Concord Hospitality

Phone Operator

Concord Hospitality

Durham, NC, USAFull timePosted Jul 22, 2026

Job description

As a Phone Operator at Concord Hospitality, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office operations.

Your role

ensures smooth communication, accurate information, and exceptional guest experiences.

Responsibilities

• Maintain complete knowledge of hotel amenities, layout, local attractions, and transportation options.