Caring Health Center

Call Center Coordinator

Caring Health Center

Springfield, MA, USAFull timePosted Jul 20, 2026

Job description

This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure that each caller has a positive experience and works closely with physicians, managers, and office staff in coordinating patient care.

This role includes all aspects of appointment scheduling.