Job description
The Digital Solutions Engineer supports the design and delivery of digital and data-driven solutions across the Group. The role combines business analysis, data solution delivery, process automation, and emerging AI-enabled capabilities. The position focuses on understanding business processes, identifying opportunities for improvement, and translating operational requirements into practical digital solutions including reporting assets, data integrations, and workflow automations.
The role also contributes to the adoption of modern digital tools, including automation platforms and AI-assisted technologies, helping teams improve productivity, insight, and operational efficiency. Process Automation & AI Enablement Identify opportunities to automate manual operational processes. Implement workflow automations using tools such as Power Automate or similar platforms.
Support the integration of digital tools that streamline reporting, approvals, and operational workflows. Explore and apply AI-assisted tools to improve productivity, data access, and reporting processes. Assist in developing internal awareness and responsible use of AI-enabled capabilities. Business Analysis & Requirements Definition Engage with business stakeholders to understand processes, pain points, and reporting needs.
Gather, document, and validate business and data requirements. Map current-state and future-state processes and identify opportunities for digital improvement. Support the definition of business rules, metrics, and reporting logic. Act as a liaison between business users and technical teams. Digital Solution Design & Delivery Design and deliver practical digital solutions that improve operational visibility and efficiency.
Develop and maintain SQL queries and data extractions supporting reporting and analysis. Assist in designing reporting datasets and data structures aligned with business requirements. Integrate data from ERP systems, operational platforms, and other sources. Support testing, validation, and reconciliation of data outputs and digital solutions.
Analytics & Reporting Enablement Support the development and maintenance of dashboards and reports. Assist in validating figures and investigating data discrepancies. Help ensure consistency of definitions and metrics across reports. Support business users in understanding and using data outputs effectively. Documentation, Governance & Continuous Improvement Document requirements, data logic, assumptions, and solution designs.
Support adherence to data standards, governance, and security requirements. Identify opportunities to improve data quality, reporting, and process efficiency. Build knowledge of data platforms, tools, and best practices over time.
Requirements
Degree-level education, preferably in Information Systems, Business, Data, Computer Science, or a related discipline. 3–5 years’ experience in a digital solutions, business analysis, automation, or data-related role. Strong analytical skills with working knowledge of SQL or similar data query tools. Experience working with ERP systems, operational systems, or SharePoint-based solutions.
Exposure to BI tools such as Power BI or equivalent preferred. Familiarity with automation platforms such as Power Automate or similar workflow tools. Awareness or practical exposure to AI-enabled tools in business environments is considered an advantage. Familiarity with Agile or structured project delivery methodologies.
Skills and Attributes Strong analytical and structured thinking. Ability to document business processes and digital solution requirements clearly. Comfortable working between business users and technical teams. Detail-oriented, with strong appreciation for data accuracy and consistency. Ability to identify opportunities for process improvement through automation and digital tools.
Good communication and stakeholder engagement skills. Proactive, organized, and able to manage multiple tasks effectively. Curious about emerging technologies including automation platforms and AI tools. Fluent in spoken and written English. Must-Haves Strong business analysis capability and ability to translate operational requirements into practical digital solutions.
Ability to analyse and structure business processes and identify opportunities for improvement through automation or digital tools. Working knowledge of SQL or similar tools for querying and validating operational data. Experience working with operational systems such as ERP, logistics, or other business platforms. Ability to document requirements, processes, and solution logic clearly.
Strong attention to data integrity and consistency. Nice-to-Haves Experience with Microsoft Power Platform tools such as Power BI or Power Automate. Experience working with Business Central or similar ERP systems. Exposure to workflow automation or integration tools. Familiarity with data modelling or reporting dataset design.
Exposure to AI-assisted tools used in business workflows. Experience working in multinational or operational environments.