Job description
Our client, a worldwide leader in residency and citizenship solutions, is currently looking for a Relationship Manager to join their team. In this role, you will be responsible for managing key client relationships, overseeing the end-to-end application process for residence and citizenship programs, and ensuring a seamless experience for clients and their advisors.
This is a role based in Malta, with hybrid working available after probation, offering a salary of up to €30K . Role & Responsibilities Act as the main point of contact for clients and their advisors throughout the entire application process Build and maintain strong, multi-level client relationships Manage the end-to-end compilation and submission of client applications for residence and citizenship programs Liaise with internal teams and external stakeholders to ensure timely and accurate application processing Identify and pursue cross-selling opportunities to maximise client retention and business growth Provide regular updates to clients, ensuring they are informed and confident throughout the process Proactively anticipate client needs and resolve issues in a timely and professional manner Maintain accurate client records and documentation in line with company policies and regulatory requirements Work closely with internal departments to ensure a seamless and efficient client experience Stay up to date with relevant regulations and developments in the residence and citizenship space Education, Skills & Experience Undergrad degree in Business, Economics, Marketing, or similar Master's or other advanced degree is a plus Fluent in English, written and spoken 3+ years in account management, client relationship management, or a similar client-facing role in financial services, investments, insurance, private banking, or wealth management Track record of building and maintaining client relationships across different levels Able to spot opportunities to cross-sell the company's services Comfortable working independently and as part of a team, with strong attention to detail Proficient in Word, Excel, PowerPoint, and CRM Strong written and verbal communication skills Excellent time and task management skills, with the ability to manage multiple conflicting priorities About the Role Salary of up to €30K Hybrid (offered post-probation) 35 hours/week with standard office hours from 9:00 - 17:00 (incl 1 hr break) Opportunity to work with a worldwide leader in residency and citizenship solutions Professional growth and development opportunities Collaborative and supportive team environment Please, apply with your detailed CV in English.
*Job. Matching. Partner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. Job. Matching. Partner does not share your personal details with any third party without your written consent.