C00- Engineering & Facility Management

We're Hiring: Chief Operations Officer (Facility Management & Engineering Services) IFS Group is entering an exciting growth phase — and we're looking for a Chief Operations Officer to help us get there. Our operations span soft and hard facility management, engineering services, project delivery, and customer-facing solutions across multiple clients and sites.

As we scale, we need an operator who can turn strategy into execution, bring structure to complexity, and be the steady hand that clients and teams trust every day. This is a hands-on leadership role for someone who thrives in the field, not behind a desk — someone who earns credibility fast, builds discipline into operations, and frees the leadership team to focus on growth.

The Role As COO, you'll be the operational backbone of the Group — coordinating people, projects, and clients across our full portfolio. You will: Oversee end-to-end operations across facility management (soft & hard services) and engineering service lines Serve as the primary point of leadership for service delivery, customer satisfaction, and operational performance Drive projects from planning through delivery, ensuring quality, timelines, and budgets are met Lead and align operations, customer service, and sales support functions Translate strategy into clear operational plans and measurable KPIs Strengthen client relationships and support business development and account growth Build accountability, structure, and performance discipline across teams Who We're Looking For Strong background in facility management, engineering management, or complex service operations Must have hands on technical experience with Power, Electrical and or HVAC systems preferably COREN registered Highly organized, decisive, and execution-focused Confident engaging directly with clients, vendors, and internal teams Commercially minded, with a instinct for supporting sales and account growth Calm under pressure, adaptable, and able to juggle multiple priorities without dropping the ball Requirements Experience & Background 10+ years in technical operations, facility management, engineering services, or project management Proven track record coordinating multi-site operations or service portfolios Strong stakeholder management and customer-facing experience Demonstrated success leading cross-functional teams Why This Role Matters This is a high-trust leadership position reporting directly to Group leadership.

You will: Shape how the business runs day to day Be central to customer retention and account growth Help scale our systems, people, and performance Carry real authority — and real accountability For the right person, this is a career-defining opportunity to help lead a respected, growing services group.

What's In It for You

Work directly alongside visionary leadership Gain exposure across industries and top-level decision-making Competitive compensation, genuine growth opportunities, and visibility across West Africa Play a defining role in IFS Group's next chapter IFS Group is an equal opportunity employer. We evaluate all applicants based on qualifications and merit, without regard to race, gender, religion, disability, or other protected characteristics.

Benefits

competitive