Neptune Technology Group

Muni-Link - Customer Support Specialist

Neptune Technology Group

Altoona, PA, USAFull timePosted Jun 10, 2026

Job description

The Customer Support Specialist reports directly to the Customer Support Manager and plays an integral role in daily support and service to our customers. Once a customer is actively using Muni-Link’s cloud-based software, the Customer Support Team will provide ongoing support on customer calls, emails, and live chats.