Job description
Job Location: Anantara Dhigu Maldives Resort
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with the resort's recipes, standards, and service procedures. Deliver warm, friendly, and personalized service to ensure an exceptional guest experience. Welcome guests, take beverage orders, provide recommendations, and answer questions regarding drinks and promotions.
Maintain comprehensive knowledge of cocktails, wines, spirits, beers, mocktails, and beverage pairings. Ensure all beverages are prepared consistently, accurately, and presented to the highest quality standards. Maintain cleanliness, organization, and hygiene of the bar, including equipment, glassware, utensils, and workstations.
Set up and close the bar according to established opening and closing procedures. Monitor and replenish bar stock, garnishes, ice, glassware, and other supplies to ensure uninterrupted service. Conduct daily inventory counts and report stock shortages, breakages, and discrepancies to the Bar Supervisor or Outlet Manager.
Minimize product waste and control beverage costs by following standard recipes and portion controls. Process guest bills accurately using the POS system and handle cash and card transactions in accordance with company procedures. Assist in creating a vibrant and welcoming atmosphere by engaging professionally with guests while maintaining resort service standards.
Promote signature cocktails, premium beverages, and ongoing promotions to maximize beverage sales. Handle guest complaints promptly and professionally, escalating issues to the supervisor when necessary. Ensure compliance with food safety, hygiene, sanitation, and HACCP standards at all times and Follow all health, safety, fire, and security policies and report any hazards immediately.
Participate in training sessions, beverage tastings, and product knowledge programs to continuously improve skills. Support special events, themed dinners, private functions, and outdoor beverage services as required. Maintain a professional appearance and adhere to the resort's grooming standards. Perform any other duties assigned by the Bar Supervisor, Restaurant Manager, or Food & Beverage Management.
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