Job description
We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our all-day dining restaurant, bar and a huge convention space with meeting rooms and 2 ballrooms to cater to corporate, meeting guests as well as leisure function events including weddings & dinner & dances.
We represent the renowned French living and Sofitel hospitality in Singapore. Attend and actively participate in weekly Food and Beverage meetings respecting the confidentiality of issues which may be discussed formally or informally. Assist the Restaurant & Bar Manager in managing the service of food and beverage within the lounge bar.
Manage the beverage and labour cost within budget. Ensure the beverage stocktaking is done in a correct and efficient manner towards the end of month. Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service; Regular liaison with Engineering, ensuring that maintenance requests are completed quickly focusing on guest needs as a priority.
Coordinate between the lounge bar and other relevant departments to ensure that preparations for lounge bar operations have been made. Assist in the preparation monthly lounge bar reports, commenting on key performance indicators and action taken to keep on target. Management and guidance of outlet ambassadors. Any other such duties that may from time to time be assigned by the Director of Food and Beverage.
Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson. Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values. Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
Maintain currency of RSA certification, amendments and updates and adhere to RSA principles. Minimum 2 years’experience in a similar role, preferably including 5 star experience. Projects professionalimage at all times through personal presentation / interpersonal skills. Desire and ability totrain and develop staff. Maintains awareness of industrytrends in service, product and presentation.
Initiates contacts andestablishes rapport easily. Organises time and workefficiently. Effective numeracy, verbaland written communication skills. Appreciates and maintainsan effective outlet for stress. Willingness to workweekends and public holidays as part of the job role. Has the aptitude and willingness to undertakefurther development with Sofitel.