Job description
eCommerce Key Account Manager Location : Praha You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As an eCommerce Key Account Manager you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.
About the job
We are looking for an experienced eCommerce Key Account Manager to drive growth across leading online pharmacy partners and marketplace channels. In this role, you will shape and execute eJBP strategies, manage promotional plans for the portfolio, and design conversion-boosting eCommerce solutions. You will be responsible for sales delivery, P&L management, Digital Shelf performance, and long-term client relationship development.
You will collaborate closely with cross-functional teams (Digital, Marketing, Trade) and provide insightful analyses for internal stakeholders and global headquarters. Main responsibilities: Prepare, negotiate, and implement eJBPs with dedicated online pharmacy partners. Manage 3P marketplace operations and performance.
Plan and execute promotional activities for the CHC product portfolio. Design and deploy solutions that maximize conversion across eCommerce partners. Monitor competitor activities and market trends. Analyse sales effectiveness and track Digital Shelf KPIs. Deliver planned sales results and qualitative targets while ensuring optimal P&L management.
Build long-term, trust-based relationships with key clients and represent Opella at business meetings and events. Collaborate both with internal & external cross-functional teams and prepare analyses and reports for internal stakeholders and Group headquarters Reporting: Collect, monitor, analise and report on eCommerce & eRetail Media KPIs Analise sales effectiveness and track Digital Shelf & e.
Retail Media KPIs About you: Minimum 3 years of CHC/FMCG sales experience, ideally including experience as an eCommerce KAM. Strong knowledge & deep understanding of the Czech/Slovak eCommerce landscape (Marketplaces, Q-Commerce, Pure Players + preferably: e. Pharmacies, Health Platforms, Omnichannel Experience in creating and executing e.
Retail Media Plans. Ability to implement the leading eCommerce strategy to meet sales and profit targets and incorporation of it on eJBP Plan and ensure eJBP executions follow strategic Channel alignment Advanced analytical skills; excellent command of Excel and PowerPoint; Brand Bank, eCommerce Insights, Profitero, Google Analytics, Allegro Analytics literacy will be a plus Strong negotiation skills, goal-oriented mindset, and customer-centric approach.
Proven ability to build and grow strategic client relationships. Collaborative mindset exposed to cross-functional projects Higher education and fluency in English (min. B2); Category B driving licence and readiness for a home-field-office work model. Fluent Czech or Slovak. This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world.
If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you. We are challengers. We are Opella.
About Us
Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers.
Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.
opella.com . #LI-HYBRID