Job description
The Senior Vice President, Operations provides strategic leadership and executive oversight for enterprise operations across Herschend. This role is responsible for developing and executing strategies that drive operational excellence, enterprise risk management, effective labor and scheduling practices and exceptional guest and host experiences while fostering a culture rooted in Heartspitality®.
Reporting to the Chief Operating Officer, the Senior Vice President, Operations leads the organization's Enterprise Risk Management, Safety, Security, Labor & Scheduling and Property Operations functions. This executive partners closely with Regional Presidents, property leadership and shared services to align operational execution with Herschend’s strategic priorities.