Job description
The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.
Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.
BENEFITS
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Health
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Dental
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Vision
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Life
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401k with match
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Paid vacation
Responsibilities
Handle outbound calls for service retention, recalls and special order parts
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Answer calls to make service appointments
Respond to emails in a professional, well-spoken manner
Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness
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Deliver inquiries/messages intended for other sales personnel and departments promptly
Other duties as assigned
Qualifications
Excellent verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and ability to multitask required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.