SmartCare Client Engagement Partner

Align HCM is seeking a SmartCare Client Engagement Partner to join our growing Customer Success team. This is an excellent opportunity for someone who enjoys building client relationships, coordinating projects, solving problems, and delivering an exceptional customer experience within the HCM technology space.

As the primary point of contact for a portfolio of SmartCare managed services clients, you'll help ensure clients receive timely support, coordinate ongoing service delivery, and maintain strong partnerships throughout their post-go-live journey. You'll work closely with both clients and internal consultants to keep engagements organized, on track, and delivering value.