Job description
The Field Service Technician role requires excellent teamwork, communication, and rapport working in a team environment to build long-lasting relationships, servicing end users in the municipal water, wastewater, and industrial markets. This role will require repair, troubleshooting, and start and field service for pumps, motors, variable speed drives, PLC, and other products that we provide to our customers.
The Field Service Technician is responsible for helping clients install, repair, and maintain equipment. This role shows customers how to use, support, and operate their equipment. An essential part of this role is creating reports on customer service calls for customers and company records as a best business practice.