Job description
What We’re Looking For We’re looking for a customer-focused, technically driven individual who thrives in a fast-paced environment. The ideal candidate is a strong problem-solver who communicates clearly, works well across teams, and is committed to delivering a high-quality customer experience while continuously learning and improving.
What You Will Do
Core Responsibilities • Provide installation, configuration and support for PK Software systems, integrations, and related modules • Deliver high-quality technical support to customers via phone, email, chat, and remote sessions, ensuring a positive customer experience • Diagnose, troubleshoot, and resolve software, hardware, and integration issues in a timely and pr