Goodwill Greater Milwaukee and Chicago

Mission Case Worker

Goodwill Greater Milwaukee and Chicago

Chicago, IL, USAFull timePosted Jul 23, 2026

Job description

The Mission Case Worker support Case Managers with resource coordination: initiate referrals, confirm eligibility requirements, support appointment scheduling, and complete follow-up to confirm resource connection. RESPONSIBILITY LEVEL: Implements strategies to achieve the goals for the organization and Mission Services. Sustains policies, procedures and programs. Typically works on projects and tasks that span 3 – 12 months.    PRINCIPAL DUTIES:

  1. Support Case Managers with resource coordination: initiate referrals, confirm eligibility requirements, support appointment scheduling, and complete follow-up to confirm resource connection.
  2. Conduct needs screening and gather information to support appropriate resource matching; id