Job description
JOB SUMMARY
The primary responsibility of this position is to world class customer service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.)
, to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims.