Cards System & Operations Specialist

KEY RESPONSIBILITIES

• Support 24/7 card system development and operations at Bank and subsidiaries.
• Support resolutions of L2/L3 escalations at Bank and Group entities respectively.
• Fine tune card system to improve user experience and services.
• Manage life cycle of user creation and application privileges.
• Collaborate with application vendors to collate logs for analysis and solutions.
• Maintain card systems calendars and support operations of Card systems EOD process.
• Evaluate performance of systems events and messages in support of service components.
• Test fixes, setup tools and utilities applicable to systems integration and enhancements.
• Develop secure Key controls and operations in fulfillment of security mandates.
• Maintain reliable operations on Way4 DR and branded card network services.
• help develop procedures hosted in Card billing and payments systems
• Support the operations of automated processes on customer schedules.
• Evaluate performance of card events, risk classifiers and interfacing systems
• Couch and build technical capacities among the team.
• Evaluate technical performance and help prepare root cause on incidences.
• Jointly with other stakeholders, develop plans for log rotations and performance.
• Help develop card operations standards and regulatory controls /PCI-DSS
• Support Change transition, configurations, and performance evaluation.
• Maintain configurations documents on card systems and operations.
• Develops and tests Card APIs and associated services
• Manage card systems change and transition at Bank and Group entities.
• Implement and monitor approved audit recommendations that apply to Card Systems.

Requirements

• Bachelor’s degree in information technology, Computer Science or related field
• Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
• Training /Certification in switching technology / Network and ATM Switch
• Knowledge on IT regulations, frameworks / best Practices
• ISO 27001/PCI-DSS/FIPS, NIST
• Good Understanding of ISO 8583
• Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
• Working Knowledge from Card Payment schemes / Network Operations
• Knowledge on IT regulations, frameworks / best Practices
• ISO 27001/PCI-DSS/FIPS, NIST
• Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
• Senior Level
• (5 - 6) years’ relevant experience in a similar organization.
• Demonstrate high levels of integrity.
• Excellent communication and interpersonal skills