Employee Support Team Member

This position will assist with administrative duties and call center operations at Hershey Entertainment Complex for the following departments; Attractions, Food & Beverage, Games, Guest Experience, Retail, Safety & Security, Park Services, and Wardrobe. In this role, team members will be responsible for assisting with general administrative office work, making and answering phone calls and emails, greeting/assisting employees and employee partners, and providing assistance as it pertains to their weekly schedule.

In addition, this position will also assist with meeting volunteers and temporary staff for each shift and accurately logging and processing information in the appropriate databases.