Job description
Reputable dealership is seeking a full time employee to work between both the Cashier and Receptionist roles. The ideal candidate will be a reliable, hardworking, detail oriented, organized, customer service focused individual with the eagerness to complete job responsibilities effectively and efficiently. Candidate will be required to maintain a professional image and demeanor at all times. Business attire with uniform shirt required. Hours of availability needed for this role are Monday through Friday 6:45 am till 4 pm with Saturday shift availability needing to be 6:45 am till 5 pm. Saturday availability is required with the schedule fluctuating week to week with Saturdays being in rotation. This position will be 35-40 hours per a five day work week. Pay will be based on experience.
Job Responsibilities
and Duties
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Greet all customers and determine the nature of their visit
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Answer incoming phone calls and direct all calls to the appropriate department or individual
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Take detailed messages and provide basic information to all callers
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Communicate with callers and visitors in a professional, friendly, and efficient manner
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Communicate messages to the appropriate parties in a timely manner
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Must balance cash upon shift start and shift end and be able to reconcile any discrepancy
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Collect cash, checks, and credit card payments from customers for the amount due on the repair order and/or counter ticket
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Guarantee all checks collected are in accordance with the company policy
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Ascertain and record totals of counter tickers and repair orders and verify against all cash, checks, and credit card payments at the end of shift
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Prepare and stock coffee, coffee supplies, and customer snacks
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Maintain cleanliness of customer lounge
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Maintain a clean and organized work space
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Communicate with guests in a professional, friendly, and efficient manner
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Promptly and efficiently answer multi-line phone system and transfer calls to direct department or individual
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Take detailed messages and communicate messages to the appropriate parties in a timely manner
Qualifications
and Skills
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Excellent communication and organizational skills
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Friendly, people-oriented personality
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Punctual with schedule flexibility
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Experience using Microsoft Office suite
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Must clear pre-employment background check and drug screen
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Cash handling experience required
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Receptionist or Switchboard experience preferred