Reservations Consultant

Reservations Consultant | Luxury Lodge & Hotel Group | Bryanston, Johannesburg Kendrick Recruitment is searching for an experienced and detail-driven Reservations Consultant for a well-regarded luxury lodge and hotel group based at their Bryanston offices in Johannesburg, managing reservations across multiple properties.

This is an office-based role for a self-starter who thrives in a fast-paced reservations environment, communicates with confidence and takes genuine pride in accurate, efficient booking administration. Please note: Candidates must be based in Johannesburg. Relocation will not be considered. Minimum Requirements Minimum 5 to 7 years' experience in a reservations or tourism/travel environment, managing multiple properties – essential Proficient in eRES, Nebula, Opera and/or Apex – advantageous Strong MS Office skills, including Excel and PowerPoint Excellent written and verbal English communication skills Well-organised with strong time management and attention to detail Solid interpersonal skills and a genuine team player Able to work accurately under pressure Dynamic, flexible and self-motivated Valid South African ID – essential Presentable appearance and professional manner Stable work history with contactable references Key Responsibilities Manage all daily administrative tasks related to the reservations function across the group's property portfolio Handle all guest and agent enquiries via telephone and email professionally and timeously Process bookings, amendments and cancellations accurately across all properties and platforms Maintain accurate records and ensure all reservation data is up to date Support the Reservations Manager with reporting and any additional operational requirements Package CTC: R20,000 to R25,000 per month Provident Fund: 5% mandatory employee contribution included in CTC Medical Aid available as part of the CTC package Live-out, office-based position in Bryanston Should you feel you are the right fit for this role, please apply with your updated CV, contactable references and a recent head and shoulders photo as soon as possible.

Please note that if you do not hear from us within 7 working days, kindly consider your application unsuccessful.