Job description
Lodge Manager
- Luxury Property Group
- Namibia N$ 25,000 – N$ 30,000 DOE | Live In Kendrick Recruitment is currently recruiting for a luxury property group based in Namibia. Our client is seeking an experienced Lodge Manager to oversee operations, lead staff, and ensure exceptional guest experiences.
Key Responsibilities
- Lead and supervise staff across all lodge departments to ensure operational efficiency
- Oversee overall lodge operations and delegate tasks effectively to the management team
- Assist with administrative duties and prepare month-end reports
- Ensure the lodge operates within budget and manage financial performance
- Operate POS systems to manage charges, corrections, and transactions
- Maintain high service standards and ensure guest satisfaction
- Organise and supervise the team to perform efficiently and to lodge standards Requirements
- Minimum of 5 years’ experience in lodge management
- Passion for the environment and hospitality
- Ability to mentor, train, and motivate team members at all levels
- Strong organisational, logistical planning, and time management skills
- Excellent communication and interpersonal skills
- Business-oriented with problem-solving and conflict resolution abilities
- Ability to analyse and control costs, losses, and budgets
- Resilient under stress and pressure Qualifications
- Grade 12 required
- Qualification in Hospitality, Tourism, Business Management, or a relevant field advantageous
- Additional languages other than English beneficial
- Valid driver’s licence
- Knowledge of the Innkeeper system advantageous Package Details
- Salary: N$ 25,000 – N$ 30,000 DOE
- Medical aid: 50/50 company contribution including beneficiaries
- Pension: 14% company contribution, 2% employee contribution
- Death and disability benefits: death benefit of 3 times annual salary; disability benefit of 75% of monthly salary
- Funeral benefits for member, spouse, and children
- 24 annual leave days, 36 sick leave days (3-year cycle), 5 days compassionate leave
- Staff accommodation on property and 3 meals per day while on duty
- Work cycle: 24 days on property & 7 days off (with approval of Collection Manager)