Presales Engineer – Zoho / LeadSquared

Job Summary

We are seeking a dynamic and customer-focused Presales Engineer with expertise in Zoho and/or LeadSquared solutions. The ideal candidate will engage with prospective clients, understand their business requirements, conduct product demonstrations, design solution workflows, and support the sales team in closing opportunities.

Requirements

Key Responsibilities * Understand customer business processes and gather functional requirements. * Conduct product demonstrations and solution presentations for Zoho and LeadSquared platforms. * Design customized CRM, Sales Automation, and Marketing Automation solutions. * Prepare proposals, solution documents, and effort estimates.

• Support the sales team during client meetings, RFPs, and technical discussions. * Configure proof-of-concepts (POCs) and product walkthroughs. * Coordinate with implementation and technical teams to ensure smooth project handover. * Stay updated on new features, integrations, and product enhancements of Zoho and LeadSquared.

• Build strong relationships with prospects and provide consultative guidance. Required Qualifications * Bachelor's degree in Engineering, Computer Science, IT, or a related field. * 0–3 years of experience in Presales, Solution Consulting, CRM Consulting, or Business Analysis. (Freshers with excellent communication skills may also apply).

• Hands-on experience with Zoho CRM, Zoho One, or LeadSquared CRM. * Strong understanding of Sales, Marketing, and Customer Service workflows. * Excellent presentation, communication, and client-facing skills. * Ability to understand business requirements and translate them into technology solutions.

Preferred Skills

• Experience with CRM implementation or consulting. * Knowledge of APIs, integrations, and workflow automation. * Familiarity with SQL, REST APIs, or low-code platforms is an advantage. * Zoho or LeadSquared certifications are preferred. * Key Performance Indicators (KPIs) * Number of product demonstrations conducted.

• Proposal and POC conversion rate. * Sales support effectiveness. * Customer satisfaction during the presales cycle. * Win rate for supported opportunities.

Benefits

What We Offer * Competitive salary and performance incentives. * Opportunities to work on enterprise CRM and automation projects. * Professional development and certification support. * Collaborative and growth-oriented work environment.