Claranet

Helpdesk (on-site | Lisbon)

Claranet

Lisboa, Lisboa, PortugalFull timePosted Jul 21, 2026

Job description

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us! Right now, we are looking for a Helpdesk for a client on our Talent Team.

Your responsibilities

Install, configure, and maintain IT systems; Provide technical support to end users, both on-site and remotely; Set up and configure computers and other IT equipment; Manage and maintain Active Directory user accounts and access permissions; Troubleshoot hardware, software, and system-related issues; Ensure the proper functioning of IT equipment and systems.

You must have: Previous professional experience in IT Support, Helpdesk, or a similar role; Experience with system installation and configuration; Strong knowledge of computer setup and configuration; Experience providing technical support to end users; Knowledge and hands-on experience with Active Directory; Good troubleshooting and problem-solving skills; Good communication skills and a user-oriented approach.

We offer: Integration into a dynamic and motivated team for the performance of the role. Additional training. Salary package according to the role performed. Professional development. Workplace: On-Site

  • Lisbon Claranet, Make modern happen!