IT & Asset Operations Specialist

Why Join Our Team? At New York Cancer & Blood Specialists (NYCBS) , we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home.

By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders. If you want to be part of a growing organization committed to healing, hope, and advanced care , join us and help make a meaningful impact! Job Description: IT & Asset Operations Specialist Location: Bohemia, NY Organization: New York Cancer & Blood Specialists Why Join Us?

At New York Cancer & Blood Specialists, we are committed to delivering exceptional patient care through innovation, collaboration, and operational excellence. Our IT team plays a critical role in supporting clinical and administrative staff across multiple locations, ensuring seamless technology operations that directly impact patient outcomes.

In This Role, You Will: Handle day-to-day IT asset operations to support expanding business demands Maintain accurate inventory tracking and asset records within Service. Now Perform equipment configuration, staging, and preparation for user deployments Handle day-to-day asset lifecycle activities, from procurement intake to end-of-life retirement Support process improvements to strengthen overall asset control and tracking Serve as a point of contact for end-users seeking technical assistance via phone or Self-Service tickets, delivering level 1 and level 2 support Provide Field Engineering support by providing hands-on and remote troubleshooting for desktops, applications, Active Directory, password resets, and email configurations Diagnose and resolve system or desktop performance issues, including network connectivity Install, configure, troubleshoot network printers, scanners, and core software across sites Assist with basic network administration tasks, such as running and terminating cabling lines Deliver executive "white glove" technical support to C-Suite and VIP users Follow up with vendors when first level troubleshooting fails, escalating unresolved issues to higher-level technical teams Document all technical issues, updates, asset changes, and resolutions thoroughly in Service.

Now We Require: 3+ years of experience within an IT Service Desk, Field Engineering, or Asset Support role Hands-on experience with IT Service Management platforms, specifically Service. Now Proven ability to diagnose and resolve Level 1 and Level 2 technical issues Strong understanding of Windows operating systems (Windows 10 Enterprise or above), installation, and troubleshooting Working knowledge of email configuration, remote support tools, office productivity suites, and databases (G-Suite experience is a plus) Experience installing and troubleshooting network printers, scanners, mobile devices, and system components Excellent communication, time management, customer service, and multi-tasking skills in a fast paced environment Preferred Qualifications: CompTIA A+, Network+, or related technical certifications Bachelor’s degree or equivalent experience Working Conditions: Onsite role based in Bohemia, NY Local travel required between multiple NYCBS locations (valid driver’s license and reliable vehicle required) Ability to lift and move equipment up to 50lbs Schedule: Monday – Friday (7:30am-4:00pm) Participation in on-call rotation, including weekends and after-hours support as needed Compensation & Benefits: Salary: Starting at $34.

00/hour Benefits Include: Health Insurance starting Day 1 Dental, Vision, Life Insurance Short & Long-Term Disability 401(k) Plan Generous PTO