CRM & Email Marketing Specialist

The CRM & Email Marketing Specialist plays a key role in executing personalized, data‑driven email and CRM programs that deepen member engagement and support UFCU’s lifecycle marketing strategy. This role is responsible for hands-on campaign execution in Microsoft Dynamics 365 Marketing, supporting CRM pilot programs, and improving journey performance through structured testing, analytics, and documentation. The ideal candidate is detail‑oriented, collaborative across teams, and skilled at delivering accurate execution based on business requirements. Experience with Dynamics 365 is required; Salesforce experience is a plus. This role reports to the Digital Growth Marketing Manager.