Job description
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
This position involves*** ***traveling ***** LOCALLY * to multiple sites to support Data Center Infrastructure & Cloud operations
WHAT YOU WILL DO:
We are seeking a dedicated ** Data Center Repair Technician ** to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.
KEY RESPONSIBILITIES:
- Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
- Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
- Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
- Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
- Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
- Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
- Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
- Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
- Participate in emergency response teams to address urgent hardware issues
ESSENTIAL CRITERIA:
- Technical diploma or certification in electronics, computer hardware, or a related field.
- Proven track record of repairing and maintaining IT and network hardware in a data center environment.
- Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
- Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
- Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
- Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.
PHYSICAL REQUIREMENTS:
- Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
- Dexterity to manage small and complex components during hardware maintenance.
- Frequent standing, bending, and moving within confined spaces in the data center.
- Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.
EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
- **Health, Vision, and Dental Insurance starting the 1st of the month after your start date. **
- 10 Days of Paid Time Off (PTO) annually
- Occasional overtime and bonus opportunities
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a **$2,500 company match **(available after 90 days of employment)
*EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. *
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