Debt recovery agents

Contact clients via phone, email, or in person to recover outstanding debts Follow up on overdue accounts and maintain accurate records of all interactions Negotiate payment plans and settlements with debtors Advise customers on payment options and consequences of non-payment Visit clients (fieldwork) when necessary for debt recovery Ensure compliance with company policies and legal regulations Prepare and submit regular reports on collection progress Escalate difficult cases to management or legal teams when needed Requirements Diploma in business-related field At least 1 year of working experience Exposure in a customer service, sales/credit control or call center environment is an added advantage