Job description
Job Title: Sales Representative Department: Sales & Operations Reports To: Operations Manager About the Opportunity Bridgeline Talent is currently recruiting on behalf of our client for a results-driven and customer-focused Sales Representative. This role is responsible for driving revenue growth by identifying customer needs, presenting appropriate product solutions, and developing both new and existing client relationships.
The successful candidate will play a key role in expanding market reach, achieving sales targets, and maintaining high customer satisfaction standards aligned with company KPIs and performance goals. Our client is seeking a proactive professional who thrives in a fast-paced sales environment and is motivated by performance and relationship-building.
Key Responsibilities
Sales & Business Development Develop and execute strategic sales plans to expand the customer base and increase regional reach Identify and pursue new sales opportunities through telemarketing, field sales calls, directories, and client referrals Schedule and conduct sales appointments with prospective and existing clients Present and promote company products and services effectively Adjust sales presentations to suit customer needs and industry type Follow up with customers after sales to ensure satisfaction and continued business Follow up on outstanding payments for goods and services provided CRM, Reporting & Administration Utilize CRM software (Pipedrive) to record, track, and follow up on leads and referrals Prepare proposals and sales contracts or coordinate with Sales Support for completion Track sales targets, KPIs, and performance metrics and report results to management Submit daily call reports, weekly work plans, and monthly/annual territory analyses Respond promptly to client phone calls and email inquiries Maintain organized sales materials and up-to-date product knowledge Market Intelligence & Collaboration Monitor competitor activities, pricing, new products, and market trends Recommend changes in products, services, or policies based on market feedback Communicate new product opportunities, special developments, and customer feedback to management Coordinate with internal teams to ensure smooth order processing and service delivery Participate in marketing initiatives such as trade shows, seminars, and promotional events Develop and implement special sales activities to reduce stock levels Customer Service & Issue Resolution Resolve customer complaints by investigating issues and proposing appropriate solutions Prepare reports and make recommendations to management when necessary Maintain a clean, professional, and organized workspace Perform other duties as assigned Requirements Skills & Qualifications Education & Experience Previous experience in sales, business development, or a related field required Experience in FMCG or distribution sales would be an asset Technical Skills Proficiency in Microsoft Office (Word, Excel, Outlook) Working knowledge of CRM systems (Pipedrive preferred) Familiarity with ERP systems such as Dynamics NAV is an asset Core Competencies Excellent communication and presentation skills Strong time management and prioritization abilities Ability to manage multiple projects and meet tight deadlines Strong customer service orientation Analytical and problem-solving skills Ability to work independently and collaboratively within a team High level of accuracy and attention to detail Professional Attributes Ability to work effectively under pressure Proactive and results-oriented Positive attitude and professional demeanor Reliability and flexibility Personal humility and self-awareness Strong influence and relationship-building skills Commitment to quality and continuous improvement Work Environment & Schedule Standard 40-hour work week, with flexibility required to meet sales targets and attend events